Tamworth police station’s front office counter will officially close to the public, as revealed in this week’s Tamworth Herald.
Staffordshire Police say the closure on Friday, May 17 is part of a “transformation” to better serve its community.
The station itself will remain open and local neighbourhood officers will continue to operate out of Tamworth. Anyone wanting to speak to an officer will have to contact the team through “improved telephone and online services” or they can meet local officers working from community bases such as council buildings, community hubs and police posts.
Chief Inspector Ashley Farrington, local neighbourhood commander for Tamworth, said: “The closure is part of the force’s transformation around how it works and better serves communities in an ever changing digital age.
“My officers will still work from Tamworth and will be out and about in the local community. Each neighbourhood policing team has a calendar of events and locations where officers and PCSOs are available to speak first-hand to the public about the issues affecting their communities. This includes drop-in and online surgeries, supported by ‘hotspot’ patrolling based on community feedback.
“We are investing in neighbourhood policing and improving online and telephone services to make it easier and more convenient for the public to get in touch with the police to find the information they need and to report minor crimes and other matters online.
“People who come to Tamworth can also speak to a member of staff via a wall-mounted help point on the front of the building.”
Staffordshire Police claim the closure will not make any difference to how the area is policed locally.
A spokesman said: “Evidence shows that the number of visitors using police front counters has dropped steadily over the past few years, with people choosing instead to meet local officers at community locations or contact police in other ways such as by the non-emergency 101 number or online
“Much of the demand for front office counters staff is general enquiries, such as signposting for other agencies, and administrative or transactional queries, most of which can be done more efficiently and conveniently online or by phone. This includes queries related to detained or lost property, or the production of driving documents which can now be done via mobile devices.”
Front office counters for the public will remain open from 9am to 5pm at Burton, Cannock and Longton.