Stoke-on-Trent’s first Hilton hotel will open this year despite delays caused by lockdown

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Stoke-on-Trent’s first Hilton-branded hotel is still on track to open this year, despite delays caused by the pandemic.

The £20 million Hilton Garden Inn hotel is being constructed as part of the Smithfield development in Hanley, thanks to partnership between developers Genr8 and Stoke-on-Trent City Council.

It will boast 140 bedrooms, state-of-the-art meeting and conference facilities and a fully equipped gym, as well as a stylish bar and full-service restaurant.

Now experienced hotelier Ben Carey has taken up the reins as general manager at the hotel – and is ready to resume the countdown to opening now lockdown restrictions are easing.

Ben is joined by Steven Alty, who has been appointed as director of sales.  

General manager Ben said hotel operator RBH has received more than 3,500 applications for the 50 new jobs which are being created at the hotel.

External view of the highly-anticipated Hilton Garden Inn

He said: “It’s fantastic to be back on track following lockdown and we cannot wait to finally open the doors to Hilton Garden Inn Stoke-on-Trent. The hotel will offer excellent amenities to the people of Stoke and its visitors. 

I’m looking forward to growing our team, as we prepare to welcome our first guests later this year. We’ve had a fantastic response to our recruitment drive, seeing in excess of 3,500 applications, so our priority is now whittling them down and finding the right candidates to fill a range of roles.”

Andrew Robb, chief business development officer at RBH, said: “This opening represents a landmark addition to our growing portfolio. We have worked with Hilton for a number of years, but this is our first Hilton Garden Inn, and we know Ben and Steven are the ideal candidates.

“We look forward to seeing the hotel and its team thrive under their leadership following a challenging few months in the countdown to opening.”

Councillor Abi Brown, leader of Stoke-on-Trent City Council, said: “Having a new Hilton Garden Inn in Smithfield is an exciting landmark for the city. It’s another sign that Stoke-on-Trent is powering up and the place to be. Securing the addition of first-class brands such as Hilton in a fantastic part of the city is exciting news for businesses, residents and visitors, particularly at this time.”


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