GENSOCIAL
North East repairs business Pacifica Group has announced its second recent acquisition as part of an ongoing strategy to grow its expertise and geographic coverage.
The County Durham firm has bought Nuneaton-based The Domestic Appliance Company Ltd (DAC) to add to its Pacifica Appliance Services portfolio.
It marks the second acquisition in a matter of months for the firm, whose growth plans are backed by investment group Synova Capital. In September, Pacifica also acquired Suffolk-based TK Garnham & Sons Ltd to increase its coverage of the South East.
Founded in 2005 by Michelle Murphy and her husband Robert, DAC is a regional provider of field service engineers for in-home appliance repair, specifically white goods.
The company operates throughout the West Midlands as well as further afield in Stoke and Leicester, carrying out around 18,000 repairs a year and working with clients that include Electrolux and The Warranty Group.
Kevin Brown, CEO of Pacifica Group, said: “DAC Ltd is an established business and comes with a strong team, which is well regarded throughout the Midlands. The acquisition of this business demonstrates our commitment to increasing our national presence in the appliance repair industry.
“I would like to welcome Michelle and her husband Robert to Pacifica; their experience and knowledge is invaluable, and I am confident that we will successfully deliver further growth to the business.”
Michelle Murphy, MD of DAC, said: “The move to Pacifica Appliance Services a positive development for the business and will allow continued growth, along with the opportunity to work alongside some additional new customers.
“We are looking forward to becoming part of the PAS family, and along with our 14-strong team of field service engineers, we will be continuing to build strong relationships throughout the industry to support PAS’ well-established client partnerships and robust operational processes.”
Pacifica Group was advised on the acquisition of DAC Ltd by its legal partners Ward Hadaway, led by corporate finance partner James Nightingale.
Earlier this week the company reported turnover of £54.2m for the year ending March 31, with operating profit of £342,000.
The company, which was founded in 2003, is made up of Pacifica Home Services, Pacifica Appliance Services, which includes the 0800 Repair consumer brand, alongside its UK warranty division. It employs more than 500 people.
