An insurance company is targeting growth of more than 20 per cent after almost doubling its workforce in the last 18 months.
Amb Insurance Services Limited has taken on five staff since the start of the pandemic in 2020 and has invested more than £40,000 into the business.
The Newcastle-under-Lyme-based firm, which now boasts a 12-strong workforce, spent more than £20,000 upgrading its IT infrastructure and a further £20,000 refurbishing its Hillcrest House offices, in Wolstanton.
Now the company is on track to grow by 22 per cent in 2021.
Operations director Peter Lycett said: “We were nervous when the pandemic broke out, but everyone adapted really well.
“We all had our challenges with working from home and childcare etc, but we all stuck at it and still managed to grow by 20 per cent.
“We saw the pandemic as a time to invest within the business. We’ve been in our offices in Wolstanton for 10 years now and they were overdue a refurbishment, so they were given a fresh lick of paint, we also put in new lighting, new computers and new desks in preparation for our team’s return to the office.
“We wanted to create a nice environment for people to work in with a view of bringing even more people in further down the line.”
Peter added: “We also managed to recruit. We didn’t think anyone would be man enough to come and join us mid-way through a pandemic and when none of us knew what the economy was going to look like on the other side, but we took three people on during that time and two others have joined us since then.
“We’ve bought in additional members of the team to give us the capacity to grow again – and we’re still looking to recruit further.”
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Amb Insurance is a commercial insurance broker which specialises in insurance services for a wide range of industries including the construction, haulage, manufacturing and retail sectors.
Its clients are predominantly based within a 30-minute drive of its North Staffordshire headquarters.
In addition to its investment in staff and infrastructure, the company has also gained Chartered status.
Peter said: “We’ve always networked and worked within the community, but more and more people are now finding out about us and more are realising that, as a local and independent broker, we can offer great service levels – and our Chartered status reflects that. I think we are the only broker in the area to hold this.
“Our company values focus on being meticulous, swift, approachable and having a smile and that resonates with our entire team. Everyone knows that’s what we should be doing on a day-to-day basis.”